The quality service award recognizes superior service and high standards for customer satisfaction. It shows our commitment to giving everyone we work with the very best service provided.



The Pinnacle award is earned by outstanding performance during the last two awarded years. Just over 300 Century 21 offices earned this awarded last year out of 6000+ nationwide.

Look at what CENTURY 21 U.S. Realty has to offer:

 

STATE OF THE ART TECHNOLOGY

Through cutting-edge features such as online access, via T1 line, Multiple Listing Service, World Wide Web, online Listing and Transaction Management technology, automated LeadRouter system to respond to online inquiries from any location, at any time and within minutes.

 

LEAD GENERATION

We telemarket all sign calls and property inquiries from the past 10-years to find motivated buyers and sellers.  The broker manages and does not compete with agents for generated leads.

 

OFFICE

When the doors opened to Century 21® U.S. Realty in 1972, it was one of the original Century 21® offices throughout the world.  Today, it’s still an original, despite more than 30 years of experience and the fact that Century® 21 is now a household name.  Our agents are part of the decision making process regarding goals, growth, contests, awards, education, training, internship, new agents and social events.  The camaraderie of participating in these things will not only instill enthusiasm for your career, but will expose you to new ideas and help keep you fresh.

 

 EXPERIENCE

We are actively recruiting newly licensed and experienced agents.  Our associates do not consider themselves competitors.  We are all part of a cohesive organization pulling in the same direction.  Every agent shares his or her knowledge and experience with the rest of our team.  We’ve worked very hard to develop the kind of real estate company where agents feel comfortable and everyone considers themselves as part of an extended family. 

 

 AWARD WINNING CUSTOMER SERVICE

Receiving the Quality Service Pinnacle Award for 10 out of 14 years is an example of our commitment to our customers.  As part of the quality service program we are committed to providing a full service seamless real estate transaction through superior customer service knowledge and professionalism.

 

ROOM TO WORK

Every agent is assigned a desk with their own private telephone and internet access.  Two conference rooms, two private phone booths, a training and meeting room.  We have a 10-year client database that we give our agents to generate additional leads.  It’s very important that our agents recognize that we live in an abundant world and that there is truly enough for everyone to be successful.

 

 FULL TIME RECEPTIONISTS

No agent floor time!  We want you selling and listing homes, not answering the telephone.  Our receptionists work 9:00 a.m. to 7:00 p.m. during the week and 9:00 a.m. to 5:00 p.m. on the weekends.